Senior Developer Suppor Engineer

Socure(1 month ago)

HybridFull TimeSenior$120,000 - $140,000Commercial

About this role

The Senior Developer Support Engineer at Socure is responsible for leading technical onboarding and API/SDK integration for their identity verification and fraud prevention platform. This role involves troubleshooting integration issues, configuring solutions to meet customer needs, and providing post-sales support during implementation. The engineer will collaborate with client engineering teams and internal departments to deliver training, document processes, and advocate for customer feedback to enhance product offerings. Candidates should have extensive technical experience in mobile development, API integration, and customer-facing support roles.

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Required Skills

Technical Integration
Developer Support
API Implementation
SDK Integration
Troubleshooting
Integration Issues
Client Onboarding
Platform Configuration
Performance Optimization
Documentation

+12 more

Qualifications

Bachelor’s degree in Computer Science or related field (or equivalent experience)

About Socure

www.socure.com

Socure is a leading provider of AI-powered identity verification and fraud prevention solutions designed to enhance onboarding processes and mitigate risks for businesses. The company's advanced technologies enable organizations to make informed trust and risk decisions, allowing them to confidently engage more consumers at every interaction. Socure's platform supports compliance and prevents identity fraud through real-time, accurate identity checks, effectively serving clients globally across various industries.