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Senior Digital Product Owner at Caterpillar - ApplyBlast

Senior Digital Product Owner

Caterpillar

4 months ago

4.0 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Business Analysis professional at Caterpillar provides day-to-day support to customers and field service staff regarding product implementation, customization, and problem resolution. The role involves coordinating with engineering teams to track design and maintenance issues while managing software change requests and assessing product value. Collaborators with stakeholders to deliver business solutions and guide product integration based on feedback from the field.

Responsibilities

Coordinate with product development engineers to track and communicate design problems.
Document, report, and analyze software reliability and maintenance issues.
Resolve customer inquiries and provide guidance on product integration.
Manage software change requests from customers and internal staff.
Design and implement user acceptance testing plans for end-users.

Skills

About Caterpillar

caterpillar.com

Headquarters

Irving, Texas, United States

Company Size

10001+ employees

Founded

1925

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Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.