Senior Digital Workplace & Infrastructure Engineer

The Senior Digital Workplace & Infrastructure Engineer serves as the primary IT contact for the bank, ensuring a seamless user experience by maintaining and improving the stability of Chetwood services. This role is responsible for managing incidents, problems, service monitoring, and request fulfillment while collaborating with internal and external stakeholders to resolve issues efficiently. The position also involves conducting root cause analyses, participating in continuous service improvement, and supporting hardware and user account management across various premises.