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Senior Director, Business Transformation at Fiserv - ApplyBlast

Senior Director, Business Transformation

Fiserv

4 months ago

3.0 on Glassdoor

New York, NY

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Director of Business Transformation at Fiserv leads strategic initiatives within the Merchant Solutions division, translating high-level goals into actionable workstreams across Sales, Product, and Technology teams. The role involves driving innovation, executing pilots, scaling successful processes, and coaching talent to deliver measurable impact on revenue, cost efficiency, and customer satisfaction.

Responsibilities

Translate strategic goals into actionable workstreams with defined milestones
Lead cross-functional talent pods across Sales, Product, and Technology
Design and execute pilots for onboarding, servicing, and pricing improvements
Scale successful pilots into core business processes with Product and Technology
Coach associates to develop problem-solving capabilities and foster high-performance culture

Skills

Qualifications

Bachelor's degree in business, finance, or operationsMBA or equivalent preferred

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.