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© All Rights Reserved. ApplyBlast.com
Alzheimer's Association
The Senior Director, Contact Center provides strategic leadership and operational excellence for the Association’s 24/7 Helpline, supporting individuals living with dementia, care partners, and families. This role oversees a 120+ employee team, manages an $8+ million budget, and leads the multi-year technology roadmap focused on AI-enabled operations and responsible AI use. The position ensures high-quality, constituent-focused service delivery through effective staff management, quality assurance, and technology optimization.
Alzheimer's Association national site – get information on Alzheimer's disease and dementia symptoms, causes, treatment and care. Join the fight to end ALZ.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alzheimer's Association.
68% above the average for this role