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Senior Director - Customer Analytics, Data & AI at Pet Valu - ApplyBlast

Senior Director - Customer Analytics, Data & AI

Pet Valu

2 days ago

1.9 on Glassdoor

Markham, Ontario, Canada

Hybrid

Full Time

Director

0 applicants

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About this role

The Senior Director, Customer Analytics, Data & AI leads Pet Valu's enterprise Customer Intelligence strategy, driving customer acquisition, engagement, and retention through data-driven decision-making. This role provides strategic leadership across analytics, business intelligence, data science, and AI, translating complex data into actionable business strategies. The position manages a portfolio of customer data and technology investments to improve customer experience, strengthen loyalty, and generate measurable commercial value.

Responsibilities

Define and execute enterprise Customer Intelligence strategy aligned to corporate growth objectives
Lead development of predictive modeling capabilities and AI roadmap for customer growth
Oversee customer data ecosystem integration and governance frameworks for data quality

Skills

Qualifications

Bachelor's degree in Engineering, Business, Computer Science, Information Systems, Data Analytics, or a related disciplineMaster's degree or MBA

About Pet Valu

petvalu.ca

Headquarters

Markham, Ontario, Canada

Company Size

1001-5000 employees

Founded

1976

View Profile

Shop everything pets need like food, treats and toys with FREE shipping over $49. Our services include dog wash, grooming, adoption. AutoShip to your local store or home. 600+ locations.