Senior Director, Customer Experience
T-Mobile
About this role
T-Mobile is seeking a senior-level leader to oversee customer experience strategy and execution, driving digital transformation and operational excellence. The role focuses on designing seamless customer journeys and fostering collaboration across various teams to enhance overall customer satisfaction and business growth.
Skills
Qualifications
About T-Mobile
tmobile.careersT-Mobile is a telecommunications company providing wireless voice, messaging, and data services.
Recent company news
PCMagT-Mobile: Network Slices Are Nice, But Not Necessarily a Consumer Service
2 days ago
MarketBeatMagnetar Financial LLC Raises Holdings in T-Mobile US, Inc. $TMUS
3 hours ago
CNETBest Family Phone Plans for 2026
3 days ago
WIREDWhich Is Better, T-Mobile, Verizon, or AT&T? There Is an Answer
3 weeks ago
AL.comWireless carrier sued over a $200 gift card promotion customers say they never received
6 days ago
About T-Mobile
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for T-Mobile.
Salary
$198k – $268k
per year
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