Senior Director, Customer Experience
T-Mobile(11 days ago)
About this role
T-Mobile is seeking a senior-level leader to oversee customer experience strategy and execution, driving digital transformation and operational excellence. The role focuses on designing seamless customer journeys and fostering collaboration across various teams to enhance overall customer satisfaction and business growth.
Required Skills
- customer Journey
- Digital Transformation
- Customer Experience
- Collaboration
- Leadership
- Data Analysis
- Project Management
- User Experience
- Digital Marketing
- Operational Excellence
Qualifications
- Bachelor's Degree in Business Administration, Marketing, or Related Field
- 10+ years leading cross-functional teams in customer experience
About T-Mobile
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