Senior Director, Digital Voice Solutions & AI Product Management
Visa
About this role
The Senior Director in Visa's Client Care Digital & AI Services organization leads the product strategy and delivery for digital and AI solutions, focusing on voice and chat platforms to enhance client experience and operational efficiency. The role involves managing cross-functional teams, modernizing omni-channel platforms, and driving innovation in AI-driven customer service technologies.
Skills
About Visa
visa.comVisa is a global payments technology company that connects consumers, merchants, financial institutions, and governments to enable fast, secure digital transactions across channels and currencies. It provides card products and benefits, payment processing, fraud prevention and security services, and cross-border and travel support. Visa also offers developer tools and APIs, tokenization, and other platform services that banks, merchants, and partners use to build and scale payment experiences worldwide. Trusted for its reliability and broad acceptance, Visa focuses on making commerce convenient and secure.
About Visa
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Visa.
Salary
$206k – $401k
per year
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