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Senior Director, Fan Data Infrastructure at warnermusicgroup.com - ApplyBlast

Senior Director, Fan Data Infrastructure

warnermusicgroup.com

4 months ago

London, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Director in Direct-to-Fan Services at Warner Music Group leads the operational and technical infrastructure powering the company's direct-to-fan ecosystem, ensuring fan data moves reliably, securely, and intelligently across marketing systems. This role bridges marketing strategy and technical execution, overseeing integrations, architecture, and governance to enable global-scale audience activation and CRM delivery.

Responsibilities

Lead the evolution of fan data infrastructure and operational architecture
Oversee integrations between platforms including CRM, audience, and commerce systems
Establish best practices for fan data governance, privacy, and consent handling
Act as the escalation point for fan data issues and platform troubleshooting
Partner with technical and marketing teams to improve interoperability and reduce fragmentation

Skills

Qualifications

8-10 years of experience in marketing technology or CRM infrastructureProfessional understanding of CRM and audience engagement systemsHands-on proficiency with Snowflake and Snowflake-like data warehousingCertification in data privacy regulations (e.g., GDPR, CCPA)Experience leading cross-functional technology and marketing teams