Newrez LLC

Senior Director Major Incident Management

Newrez LLC(2 months ago)

Coppell, TX, TexasOnsiteFull TimeDirector$128,762 - $173,825 (estimated)Information Technology
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About this role

The Sr Director Major Incident Management is a senior technology leader accountable for enterprise-wide incident resilience and recovery, ensuring the organization can rapidly respond to and recover from major technology disruptions. This role partners with technology, cybersecurity, and business leaders to align incident management strategy with business continuity and regulatory requirements while fostering a culture of accountability and continuous improvement.

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Required Skills

  • Incident Management
  • Root Cause Analysis
  • Incident Response
  • Crisis Communication
  • Stakeholder Management
  • Executive Communication
  • NOC Management
  • Vendor Management
  • Budgeting
  • Automation

+2 more

Qualifications

  • Bachelor's Degree Computer Science
  • Bachelor's Degree Information Technology
  • Bachelor's Degree Engineering
  • ITIL
  • CISM
  • CISSP
Newrez LLC

About Newrez LLC

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