Senior Director, Mexico Retail Operations & Customer Service Analytics
SharkNinja
About this role
The Senior Director, Mexico Retail Operations & Customer Service Analytics is a senior leadership role based in Mexico City responsible for driving operational excellence across Mexico and influencing broader LATAM initiatives. The role focuses on shaping strategy, analytics, and reporting standards to support growth and cross-regional alignment and reports to the SVP, Global Operations. This position offers the opportunity to lead teams and scale retail operations across LATAM and North America.
Skills
Qualifications
About SharkNinja
sharkninja.comSharkNinja (brands Shark and Ninja) designs and sells innovative small home appliances and cleaning solutions—most notably vacuums, floor cleaners, kitchen appliances (blenders, air fryers, cookers), and personal care/beauty devices—built to make everyday life easier. The company focuses on performance-driven engineering, practical features, and user-friendly design to deliver better cleaning and cooking results. SharkNinja sells through its direct online store and major retail partners worldwide and supports products with warranties and customer service. Consumers choose SharkNinja for reliable, tech-forward appliances that prioritize convenience and value.
Recent company news
Magnetar Financial LLC Purchases New Holdings in SharkNinja, Inc. $SN
4 hours ago
SharkNinja Introduces Shark ChillPill 3-in-1 Personal Cooling System
4 hours ago
IMAX, SharkNinja, and Sonos: Which Premium Consumer Stock Deserves Your Attention in March 2026?
1 day ago
Atika Capital Management LLC Has $4.13 Million Stock Holdings in SharkNinja, Inc. $SN
7 hours ago
SharkNinja just dropped a $149 ‘personal air conditioner’
2 days ago
About SharkNinja
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SharkNinja.
Salary
$84k – $114k
per year