Senior Director of Product Management, Customer Solutions Operations
Cambridge Mobile Telematics(28 days ago)
About this role
This senior director role leads product and business operations within the Customer Delivery organization, overseeing customer-facing analytics, a white-label application framework, and operational reporting tools. The position partners with internal teams and external customers to shape product direction and support solutions that improve road safety. It is a strategic, cross-functional leadership role focused on aligning product and operations to meet market needs and organizational goals.
Required Skills
- Product Roadmap
- Pricing Strategy
- WhiteLabel Framework
- Reusable Components
- Business Operations
- Revenue Forecasting
- Resource Management
- Customer Success
- Ticket Management
- Issue Resolution
+13 more
Qualifications
- Bachelor's Degree in Computer Science, Business, Engineering or Related Field
- Master's Degree (Preferred)
About Cambridge Mobile Telematics
cmtelematics.comCambridge Mobile Telematics (CMT) is the world’s largest telematics service provider that uses smartphone and connected-vehicle data to make roads and drivers safer. Its platform delivers SDKs and mobile apps, crash detection, driver scoring, analytics, and coaching for insurers, fleets, automakers and government agencies. CMT enables usage‑based insurance, claims automation, risk segmentation and behavior‑based safety programs by combining sensor data with machine learning and analytics. The company emphasizes research-driven insights and global partnerships to reduce collisions, claims costs, and unsafe driving.