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© All Rights Reserved. ApplyBlast.com
ServiceNow
The Senior Director of Product Analytics leads the measurement strategy for AI products, focusing on usage, adoption, and value realization across the ServiceNow AI Platform. This role involves defining telemetry governance, standardizing event tracking, and delivering actionable insights to drive product growth and improve end-user experiences. The position requires managing a cross-functional team of product managers, data engineers, and data scientists to support business outcomes and enhance product adoption.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2004
ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceNow.
59% above the average for this role