Senior Director, Product Management

Talkdesk

4 months ago

3.2 on Glassdoor

Palo Alto, CA

Onsite

Full Time

Director

2 applicants

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About this role

The Senior Director of Product Management, Digital Applications leads the strategy and execution for Talkdesk's digital product portfolio, ensuring alignment with market needs and business objectives. This senior role requires deep market and customer understanding, engagement with industry stakeholders, and driving product growth and innovation. The position partners with cross-functional teams and senior leaders to shape product direction and support successful launches.

Skills

Qualifications

Bachelor's Degree in Business, Marketing, or EngineeringMaster's Degree in Business, Marketing, or Engineering

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.