Senior Director, Product Management
Talkdesk(3 months ago)
About this role
The Senior Director of Product Management, Digital Applications leads the strategy and execution for Talkdesk's digital product portfolio, ensuring alignment with market needs and business objectives. This senior role requires deep market and customer understanding, engagement with industry stakeholders, and driving product growth and innovation. The position partners with cross-functional teams and senior leaders to shape product direction and support successful launches.
Required Skills
- Product Strategy
- Roadmap Management
- Market Research
- Go-to-Market
- Team Leadership
- Cross-Functional
- Product Launches
- Customer Insights
- Competitive Analysis
- Quality Assurance
+5 more
Qualifications
- Bachelor's Degree in Business, Marketing, or Engineering
- Master's Degree in Business, Marketing, or Engineering
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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