Senior E-commerce Operations Executive
Harrods(5 days ago)
About this role
Harrods seeks a Senior eCommerce Operations Executive to oversee digital channel performance, ensuring operational excellence and delivering an exceptional online customer experience. The role involves managing relationships, driving continuous improvement, and supporting online sales growth to uphold Harrods' luxury brand standards.
Required Skills
- Customer Service
- Data Analysis
- Process Improvement
- SLA Management
- Power BI
- Problem Solving
- Relationship Management
- Operational Excellence
- Digital Marketing
- Team Leadership
About Harrods
harrods.comHome to over 3,000 brands, shop designer fashion and accessories, luxury beauty, fine jewellery and watches, food, furniture and more – in-store and online.
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