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Senior Engineer II, Global Product Support at ASM - ApplyBlast

Senior Engineer II, Global Product Support

ASM

3 months ago

2.5 on Glassdoor

Tokyo, Japan

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves providing expert-level technical support for advanced plasma-based semiconductor equipment, including diagnosing complex electro-mechanical and software issues. You will lead root cause analysis, collaborate with global engineering teams, and communicate directly with senior customer stakeholders. The position requires a strong background in troubleshooting semiconductor manufacturing equipment and the ability to travel globally up to 50% of the time.

Responsibilities

Diagnose and resolve complex electro-mechanical and plasma-related equipment issues
Lead root cause analysis and communicate findings to customers and internal teams
Collaborate with engineering teams on design feedback and reliability improvements
Support system installations, upgrades, and customer technical training
Coordinate technical and administrative support activities at customer sites

Skills

Qualifications

Bachelor's degree in Mechanical, Electrical, or Aeronautical Engineering

About ASM

asm.com

Headquarters

Almere, Flevoland, Netherlands

Company Size

1001-5000 employees

Founded

1968

View Profile

ASM is a materials discovery company that advances semiconductor progress through atomic layering and thin-film deposition technologies, including atomic layer deposition (ALD), epitaxy, PECVD, and vertical furnace processes. The company builds machines that enable the production of smaller, more advanced chips by engineering the functional material layers that define performance, power, and reliability in modern devices. With nearly 60 years of materials innovation, ASM serves chipmakers worldwide and plays a key role in enabling next-generation semiconductor scaling for applications including AI.