Senior Engineer - MS, Security

NTT DATA,(3 months ago)

Chennai, IndiaOnsiteFull TimeMedior$96,297 - $128,794 (estimated)Security

About this role

A Security Managed Services Engineer (L2) at NTT DATA is responsible for ensuring clients' security infrastructures and systems remain operational by monitoring, identifying, and resolving technical incidents. The role focuses on handling client requests and tickets within agreed SLAs, collaborating with internal teams and automation groups, and contributing to continuous improvement and incident trend analysis. This position supports second-level escalations, participates in change management, and assists with handovers and documentation.

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Required Skills

Security Infrastructure
Ticketing Tools
ServiceNow
Active Listening
Incident Management
Troubleshooting
Change Management
Automation
Communication
Planning

+7 more

Qualifications

Bachelor's Degree in IT/Computing
Relevant Work Experience

About NTT DATA,

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At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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