Landis+Gyr
The Senior Engineer, Product Support provides in-depth technical support for escalated issues during the OTA and ATR phases of projects, driving critical problems to resolution and cross-training support teams. This role involves collaborating with Development, Engineering, and Product Management to enhance product lines and ensure customer satisfaction through proactive troubleshooting and root cause analysis. The position requires strong communication skills and the ability to work independently or within a team to deliver world-class energy solutions.
Landis+Gyr is a global leader in smart metering and grid-edge intelligence that helps utilities accelerate the energy transition. The company provides smart meters, software platforms, analytics and lifecycle services that connect data, devices and decisions across distribution networks. Its solutions support accurate billing, grid management, distributed energy resource integration, demand response and customer engagement. Utilities choose Landis+Gyr for scalable, secure deployments and long‑term partnership to modernize grids and enable decarbonization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Landis+Gyr didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role