pyramidglobaltechnologies
The Senior Engineer provides Level 2 operations support for global clients, focusing on Windows, Exchange, and Virtualization environments. This role involves administering complex systems, conducting troubleshooting, and ensuring business continuity through root cause analysis and change management. The position requires maintaining high service levels while collaborating with vendors and internal teams to resolve technical issues.
Pyramid Global Technologies is an IT services firm that delivers managed IT solutions designed to integrate multiple sectors, offering managed backup & recovery, managed database, network & security, storage, IT procurement, professional services, business applications, inventory management and unified communications. The company positions itself as a partner connecting IT companies and experts to develop tailored, scalable solutions and provide ongoing operational support. With an emphasis on secure, integrated infrastructure and long-term client relationships, Pyramid serves organizations seeking outsourced IT management and technology procurement across global markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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pyramidglobaltechnologies didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role