Senior Engineering Manager for Customer Runtimes

The Senior Engineering Manager for Customer Runtimes leads a team of software engineers responsible for building and maintaining the scaled infrastructure services that power high-impact Drupal, WordPress, and Next.js sites for Pantheon's global customer base. This role drives the transformation of core customer infrastructure by leveraging open-source technologies and reducing operational toil while ensuring the health and progress of the largest infrastructure footprint. The position involves guiding the team through organizational changes, managing critical projects, and providing technical guidance to maintain high standards of excellence. Collaboration with cross-functional stakeholders and clear communication are essential to align team priorities with the organization's strategic objectives.