Senior Enterprise Business Analyst
Coveo(1 month ago)
About this role
The Senior Enterprise Business Analyst will lead cross-functional initiatives to optimize internal processes and enable scalable growth at Coveo. This role partners with teams across Finance, HR, Revenue Operations, Customer Success, and Enterprise Systems to align strategy and systems. The analyst helps shape how the company works by driving projects from intake through implementation and supporting user adoption and change management.
Required Skills
- Business Analysis
- Project Leadership
- Requirements Gathering
- Solution Design
- Process Mapping
- Change Management
- Stakeholder Collaboration
- User Adoption
- Testing
- Enterprise Systems
+6 more
Qualifications
- Salesforce Business Analyst Certification
- Project Management Professional (PMP)
About Coveo
coveo.comCoveo is an AI-driven relevance platform that delivers enterprise search, recommendations, and personalization to power more relevant digital experiences across websites, e‑commerce, and customer service. Its SaaS Relevance Cloud uses machine learning and analytics to optimize search results, surface personalized content and product recommendations, and extract actionable insights from customer interactions. Coveo provides APIs, connectors, and integrations with CRM, CMS, and commerce systems to embed contextual search and recommendations across channels. Organizations use Coveo to boost conversions, improve self‑service, and reduce support costs by delivering timely, personalized results.
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