Alterra Mountain Company

Senior Enterprise Service Management (ESM) Administrator

Alterra Mountain Company(1 month ago)

HybridFull TimeSenior$80,000 - $108,000Information Technology
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About this role

The Senior Enterprise Service Management (ESM) Administrator leads the technical design, configuration, and support of the company’s ESM platform, serving as the subject matter expert for the application. The role focuses on optimizing platform performance, availability, security, and driving adoption while collaborating with system owners on integrations and aligning the solution to business processes and ITIL best practices.

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Required Skills

  • Service Management
  • ITIL
  • SQL
  • API Scripting
  • HTML
  • Database Querying
  • Problem Solving
  • Customer Service
  • Integrations
  • Training

+2 more

Qualifications

  • Bachelor’s Degree in Computer Science
  • Bachelor’s Degree in Information Systems
  • Bachelor’s Degree in Business Administration
  • Or Equivalent Work Experience
Alterra Mountain Company

About Alterra Mountain Company

alterramtnco.com

Alterra Mountain Company is a family of 19 iconic year-round destinations, including the world’s largest heli-ski operation and owner of Ikon Pass.

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