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Senior Executive - Alternative Channels (E-Services) at Hong Leong Bank Berhad - ApplyBlast

Senior Executive - Alternative Channels (E-Services)

Hong Leong Bank Berhad

9 months ago

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Executive at Hong Leong Bank manages and resolves customer inquiries across the bank’s online channels, ensuring e-service interactions are handled with precision and a customer-first mindset. The role reports to the Manager of Alternative Channels (E-Services) and focuses on maintaining high standards of professional digital correspondence. The incumbent also identifies service gaps and advocates process improvements to elevate the overall digital banking experience.

Skills

Qualifications

Bachelor's Degree in Any Discipline

About Hong Leong Bank Berhad

hlb.com.my

Headquarters

Kuala Lumpur, Kuala Lumpur, Malaysia

Company Size

5001-10000 employees

Founded

1905

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Hong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.