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Senior Experience Partner at Granicus - ApplyBlast

Senior Experience Partner

Granicus

5 months ago

2.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

As a Senior Experience Partner at Granicus, you will act as a strategic customer-facing executive responsible for maintaining key relationships with government agencies and driving the success of owned programs. You will leverage deep expertise in human-centered design and public sector services to deliver proposals, manage project lifecycles, and identify growth opportunities through upselling and cross-selling. This role requires collaborating with delivery teams and leadership to shape services while serving as a trusted adviser to senior government stakeholders.

Responsibilities

Maintain executive relationships with government agency customers
Develop and deliver strategic proposals for pre-sales alignment
Manage program lifecycles including kickoff, scope, and acceptance
Protect existing revenues and mitigate customer churn risks
Drive revenue growth through direct upsells and cross-selling

Skills

About Granicus

granicus.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

1999

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Granicus is a SaaS company that builds cloud-based software to help government and public sector organizations digitize and manage citizen engagement, meetings, records, and service delivery. Its platform includes tools for meeting and legislative management (agendas, livestreaming, voting and minutes), public records and FOIA/Right-to-Know workflows, digital communications and constituent engagement, and analytics to track performance and accessibility. Granicus emphasizes secure, compliant, and accessibility-focused solutions designed for the needs of federal, state, and local agencies and other public institutions.