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Senior Forward Deployed Engineer II at Talkdesk - ApplyBlast

Senior Forward Deployed Engineer II

Talkdesk

11 months ago

3.2 on Glassdoor

Durham

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Forward Deployed Engineer II is a high-impact technical leader who translates Talkdesk's Agentic AI platform into production-grade solutions for strategic enterprise customers. The role combines hands-on software engineering, technical project leadership, and customer-facing delivery to own deployments, mitigate technical risk, and drive successful outcomes. This position also influences product and engineering roadmaps by codifying deployment learnings and mentoring junior technical staff.

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.