Senior Forward Deployed Engineer

Viam(1 month ago)

HybridFull TimeSenior$150,511 - $200,203 (estimated)Customer Engineering

About this role

The Senior Forward Deployed Engineer is a customer-facing technical lead who partners with strategic accounts to drive successful implementations and long-term adoption of the Viam platform. The role blends deep software engineering with post-sales execution, consultative problem-solving, and cross-functional collaboration across Sales, Product, and Engineering. The engineer will serve as a trusted advisor to enterprise customers, translating ambiguous needs into technical plans and advocating customer priorities internally.

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Required Skills

Technical Lead
Implementation
Onboarding
Integration
Customer Success
SDKs
APIs
Troubleshooting
Communication
Collaboration

+6 more

About Viam

viam.com

Viam is a full‑stack software platform for building, deploying, and managing robots and AI systems. It offers hardware‑agnostic APIs, SDKs, and developer tools to connect sensors, actuators, and compute while providing integrated data, AI tooling, and telemetry for development and production. The platform includes fleet management and cloud/edge orchestration to support prototype‑to‑production workflows. Companies use Viam to standardize robotics stacks across vendors, reduce integration effort, and scale robot deployments more quickly.