Lorikeet
The Senior Forward Deployed Product Manager owns strategic accounts and drives outcomes for Lorikeet's AI-powered Concierge product, managing implementation, customer success, and expansion opportunities. This role involves collaborating with Forward Deployed Engineers, building and deploying product improvements, and coaching other team members to solve recurring customer problems. The position requires a deep understanding of customer needs, technical investigation skills, and the ability to shape product roadmaps based on real-world usage data.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2023
Lorikeet is an AI customer concierge platform built for complex and regulated industries, trusted by ambitious fintechs and healthtechs to resolve customer issues end-to-end across phone, SMS, chat, email, and WhatsApp. Its autonomous AI agents follow company SOPs, integrate with tools like Zendesk and Stripe, and handle high-stakes workflows—from refunds and subscription cancellations to appointment rescheduling—without human intervention. Lorikeet is designed to meet compliance standards while delivering fast, accurate customer support at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lorikeet.