Senior Full Stack Engineer - Chat/Portal - LATAM

Front(2 months ago)

HybridFull TimeSenior$133,034 - $178,301 (estimated)EPD

About this role

A Senior Full Stack Engineer on the Chat/Portal team at Front is responsible for enhancing the customer support tooling, including chat systems, portals, and chatbot automations. This role involves collaborating with product managers and designers to conceptualize, design, implement, and launch improvements, requiring strong software development skills primarily in JavaScript, TypeScript, Node.js, and React. The engineer will assess technical complexity, coordinate dependencies, and mentor junior team members, all while maintaining a product- and business-oriented mindset within a dynamic, high-growth environment.

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Required Skills

Software Development
Team Collaboration
Project Management
Technical Excellence
JavaScript
TypeScript
Node.js
React
Real-Time Applications
Web Technologies

+9 more

About Front

front.com

Front is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.