Senior Full-Stack Software Developer - AI Customer Support

This role involves joining a high-impact team to build gaiia's AI-powered customer service agents, designed to deliver a superior, cost-effective experience for Communications Service Providers. The position focuses on developing a turnkey AI agent product that handles real customer interactions across multiple channels while continuously improving through automated evaluation systems. The successful candidate will work within a serverless ecosystem to create a production-ready solution that understands telco operations and integrates seamlessly with omnichannel infrastructure.