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© All Rights Reserved. ApplyBlast.com
Miratech
The Senior Genesys Cloud Engineer will support Telephony Delivery with a primary focus on integrating and enhancing the WhatsApp channel and developing new IVR functionalities within the Genesys Cloud platform. This role involves designing IVR flows, configuring outbound and skill-based dialling campaigns, and acting as a technical reference for marketing rollout initiatives. The position requires collaboration with cross-functional teams to translate business requirements into technical solutions while ensuring compliance and optimal platform performance.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.
Miratech didn’t post a salary, so this is our estimate from similar listings.