Senior Genesys Consultant

Deloitte is seeking a Senior Genesys Consultant to lead the design, implementation, and evolution of Contact Center solutions based on Genesys Cloud CX. The role involves defining scalable solution architectures, managing end-to-end transformation projects, and collaborating with multidisciplinary teams to deliver high-value customer experience outcomes. The consultant will also contribute to pre-sales activities, develop team capabilities, and drive the growth of the Genesys practice.