Senior Global Service Desk
Apria(2 months ago)
IndiaOnsiteFull TimeSenior$108,226 - $146,984 (estimated)Information Technology
Apply NowAbout this role
Owens & Minor is hiring a Senior Service Desk Associate to support its global IT service desk within Infrastructure Managed Services. The role serves as a primary point of contact for end-user support and also acts as an escalation resource for other service desk associates in a 24x7 environment. The position sits within a large, global healthcare organization supporting internal teams and systems.
Required Skills
- Service Desk
- Technical Support
- Incident Management
- ServiceNow
- Troubleshooting
- Remote Support
- Customer Service
- SLA Management
- Escalation Handling
- Knowledge Base
+6 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
- Associate Degree
- Bachelor’s Degree
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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