Senior Help Desk Technician
Spencer Health Solutions
About this role
The Senior Help Desk Technician supports employees by troubleshooting complex technology problems, maintaining internal applications, and ensuring the proper functioning of hardware and software. The role involves incident management, system updates, security, and customer service within a regulated environment.
Skills
Qualifications
About Spencer Health Solutions
spencerhealthsolutions.comSpencer Health Solutions develops spencer®, a smart medication dispenser and connected platform designed to simplify medication management and improve adherence. Founded in 2014, the company pairs cloud‑connected hardware with reminders, tracking and reporting features to empower patients and care teams for better health outcomes. With a 50–100 person team, Spencer focuses on reducing missed doses and streamlining daily medication routines.
About Spencer Health Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Spencer Health Solutions.
Salary
$97k – $133k
per year