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Senior Hpc Support Engineer Ethernet And Ai Infrastructure Us Tx Remote at NVIDIA - ApplyBlast

Senior Hpc Support Engineer Ethernet And Ai Infrastructure Us Tx Remote

NVIDIA

4 months ago

4.6 on Glassdoor

College Station, TX

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior HPC Support Engineer will serve as the primary technical contact for prestigious customers, providing comprehensive solutions for NVIDIA Ethernet and AI infrastructure installations and operations. The role involves onsite and remote collaboration to resolve sophisticated networking issues, debug complex system concerns, and drive process improvements through close partnership with Engineering and Marketing teams.

Responsibilities

Resolve sophisticated customer technical issues and debugging challenges
Support product installations, operations, and maintenance for AI infrastructure
Collaborate with engineering teams to define product requirements and feedback
Develop and document standard methodologies for internal support processes
Act as primary point of contact for high-level customer satisfaction