Senior HVAC Technical Service Advisor
Ferguson Enterprises, LLC(1 month ago)
About this role
The Residential HVAC Technical Service Advisor provides technical product support for residential HVAC products to outside sales, field technicians, and customers. This remote role supports the New England district (EST) and focuses on ensuring customer satisfaction, facilitating product training, and assisting with service and installation issues. The position involves collaboration across field and sales teams and occasional travel to job sites and branches within New England.
Required Skills
- Troubleshooting
- Customer Service
- Technical Training
- Field Service
- Warranty Claims
- Microsoft Office
- Communication
- Problem Solving
- Time Management
Qualifications
- EPA Certification
- HVAC Licenses
About Ferguson Enterprises, LLC
ferguson.comFerguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.
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