Senior Implementation Advisor
Higher Logic(1 month ago)
About this role
The Sr. Implementation Advisor drives implementation and deployment of Higher Logic’s private white-label community software for assigned customers. They serve as the primary customer-facing contact, ensuring high satisfaction through product expertise, efficient onboarding, and relationship management. The role supports adoption and continuous improvement by coordinating internal teams and sharing best practices.
Required Skills
- Project Management
- Implementation
- Planning
- Communication
- Process Improvement
- Training
- Customer Feedback
- Technical Support
- Testing
- Documentation
+4 more
About Higher Logic
higherlogic.comHigher Logic is a SaaS provider of online community and member engagement software that helps organizations bring people, knowledge, and ideas together. Its platform combines community spaces, knowledge sharing, events and automated engagement tools to drive conversations, retention, and measurable outcomes. The product integrates with existing systems and provides analytics, moderation, and segmentation to help organizations grow and manage active, supportive networks. Customers in associations, nonprofits, and customer-focused businesses use Higher Logic to build tailored community experiences that boost engagement and advocacy.
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