Ascertain
The Senior Implementation and Engagement Manager leads post-sale success and retention efforts for Ascertain's key healthcare partners, owning end-to-end customer success from pilot delivery through long-term expansion. This role involves managing complex deployments, driving change management, and ensuring the platform integrates smoothly into daily workflows to deliver measurable value. The position requires collaboration with internal teams to define success strategies, build scalable processes, and demonstrate ROI to support account growth.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2022
Ascertain builds AI agents to automate end-to-end care management and healthcare administration. Their platform streamlines clinical assessments, prior authorizations, and care-plan generation to free clinicians, reduce administrative hours, and accelerate decision-making. Workflows are audit-ready and designed to maintain traceability and compliance while fitting into existing care-team processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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