Senior Implementation Engineer

The Senior Implementation Engineer at Creai is responsible for leading end-to-end implementations of the Silia AI platform for enterprise clients, managing complex integrations across multiple systems and business areas. This hands-on technical role involves mapping client processes, designing AI agents, building API integrations, and ensuring successful deployment to production. The engineer serves as the technical lead for the implementation team and the final escalation point for unresolved issues, while also helping to define AI usage standards and best practices for the team.