Chime
The Senior Instructional Designer will design and develop engaging, interactive learning strategies and experiences for Chime's BPO agents, applying adult learning methodologies to drive business outcomes. This role involves collaborating with stakeholders to identify training needs, evaluating program effectiveness, and creating diverse learning solutions across multiple modalities. The position requires a creative problem solver with a passion for customer service to impact thousands of employees and millions of members.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2012
Chime is a mobile-first fintech and neobank that offers simple, low-fee banking services through an app-first experience. It provides a Spending (checking) account with a Visa debit card, high-yield Savings, early direct deposit, fee-free overdraft via "SpotMe," and a Credit Builder program to help users establish credit. Chime’s accounts are FDIC-insured through partner banks, and its product focus is on automatic savings, transparent pricing, and enabling faster access to paychecks. Founded in 2013 and headquartered in San Francisco, Chime targets consumers who want a straightforward, digital-first alternative to traditional banks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chime.
33% above the average for this role
Dec 11, 2025