Senior Intake Coordinator
Highmark Health(26 days ago)
About this role
A Utilization Management Phone Specialist at Highmark Inc. serves as the primary intake contact for providers and pharmacies regarding prior authorization and utilization management inquiries. The role supports accurate capture of member and case information to enable clinical review and compliance with regulatory and service-level requirements. It is an office-based position within the health plan’s utilization management function.
Required Skills
- Customer Service
- Telephonic Communication
- Data Entry
- Benefit Verification
- Case Building
- Critical Thinking
- Systems Navigation
- Problem Solving
Qualifications
- High School Diploma/GED
About Highmark Health
highmarkhealth.orgA national health and wellness organization as well as the second largest integrated delivery and financing system in America.
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