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© All Rights Reserved. ApplyBlast.com
KBR
The Senior IT Customer Support Analyst, Desktop Support leads advanced end‑user support and technical escalation for desktop, endpoint, and collaboration technologies across Australia. The role combines hands‑on troubleshooting of Windows, Microsoft 365, macOS, VDI, and networking issues with mentorship of junior technicians and process improvement for Tier 2 support operations. It also involves coordinating with infrastructure, security, and vendor teams to ensure service level compliance and participating in on‑call and after‑hours support as needed.
Headquarters
Houston, Texas, United States
Company Size
10001+ employees
Founded
1919
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KBR.
KBR didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role
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