Sourcefit
The Senior IT Helpdesk Technician L2 provides Level 2 technical support for hardware, software, Microsoft 365, Azure AD/Entra ID, Intune, and Apple devices, managing a personal ticket queue from intake to closure while producing regular support reports. The role works remotely on a US Pacific Time night‑shift schedule, collaborating with US‑based IT leadership and end users.
Headquarters
Ugong Norte, Metro Manila, Philippines
Build dedicated offshore teams in the Philippines, South Africa, Dominican Republic, and more. 2,000+ staff, 220+ clients, since 2009. Get a free staffing consultation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sourcefit.
Sourcefit didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role