Ensono

Senior IT Process Analyst

Ensono(3 years ago)

Pune, IndiaOnsiteFull TimeMedior$71,380 - $96,587 (estimated)Information Technology
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About this role

The IT Process Engineer is responsible for providing delivery of IT Service Management disciplines as outlined in ITIL Version 3. This role serves as an internal consultant and subject matter expert, focusing on process delivery, documentation, performance, control, and improvement.

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Required Skills

  • ITIL V3
  • Process Improvement
  • Documentation
  • KPI Reporting

Qualifications

  • Bachelor's Degree
  • ITIL Foundation Certification V3
Ensono

About Ensono

ensono.com

Ensono is a managed IT services and hybrid cloud provider that helps enterprises run, modernize, and secure complex infrastructure and applications. They deliver managed hosting, cloud migration and operations, mainframe modernization, and application and data services across public, private and multi‑cloud environments. Ensono emphasizes deep operational expertise for regulated and mission‑critical industries (financial services, insurance, healthcare), combining infrastructure management, security and compliance to reduce risk and accelerate modernization. Their services pair consulting and engineering with ongoing managed operations to drive cost, performance and resiliency improvements.

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