Lowell

Senior IT Service Manager (m/w/d)

Lowell(2 months ago)

HybridFull TimeSenior$112,221 - $150,638 (estimated)Information Technology
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About this role

A Senior IT Service Manager at Lowell is a senior IT professional based in Essen who leads and shapes the IT service management function to support the business. The role focuses on strategic development, stakeholder collaboration and maintaining high service quality across IT operations. It sits within the IT organization and supports operational readiness and continuous improvement.

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Required Skills

  • IT Service Management
  • ITIL
  • Incident Management
  • Change Management
  • Problem Management
  • Service Monitoring
  • Major Incident
  • Vendor Management
  • Service Reporting
  • Stakeholder Management

+5 more

Qualifications

  • Degree in Business Informatics or similar
  • ITIL Certification (desirable)
Lowell

About Lowell

lowell.com

One of Europe’s leading credit management companies. See what we do and how our Financial Vulnerability Index reveals the UK’s financial health to policymakers.

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