Senior IT Support Analyst
True Anomaly(8 days ago)
About this role
True Anomaly is seeking a Senior IT Support Analyst to provide technical support, troubleshoot computer systems, and mentor junior team members within a space technology environment. The role involves handling complex IT issues, supporting various operating systems and hardware, and improving IT operations.
Required Skills
- IT Support
- Helpdesk
- Windows
- macOS
- ChromeOS
- Networking
- Troubleshooting
- Automation
- Scripting
- Remote Support
Qualifications
- 5+ years of experience in IT support or helpdesk
- Mentoring or leading junior staff
- Knowledge of computer systems, networks, and hardware
- Proficiency with Windows, macOS, ChromeOS
- Experience with MDM tools (Intune, JAMF, BigFix)
- Strong scripting skills in Bash/Shell/Python
- Experience with cloud technologies (Azure)
- Experience with Cisco networking
- Security clearance (preferred)
About True Anomaly
trueanomaly.spaceTrue Anomaly is a space-focused defense company that develops and delivers advanced technologies and integrated systems to achieve space superiority. They design resilient spacecraft, sensors, software, and mission operations tailored to government and national‑security customers, emphasizing rapid development and deployable capability. True Anomaly positions itself as a partner to defense organizations, providing decisive, operationally focused solutions to detect, protect, and operate in contested space environments.
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