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Senior IT Support Analyst at Tony Blair Institute for Global Change - ApplyBlast

Senior IT Support Analyst

Tony Blair Institute for Global Change

3 months ago

2.5 on Glassdoor

Singapore

Hybrid

Full Time

Junior

0 applicants

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About this role

A Global Support Analyst at the Tony Blair Institute provides first- and second-line technical support to end-users across multiple continents. The role involves managing incidents, troubleshooting hardware and software, and ensuring IT asset compliance within a global service desk environment.

Responsibilities

Provide first and second line technical support to global end users
Diagnose and resolve hardware and software incidents efficiently
Manage IT assets and ensure compliance with security standards
Onboard new staff and prepare IT devices for day one use
Collaborate with cyber security to maintain endpoint protection

Skills

Qualifications

Bachelor's Degree in Information TechnologyDiploma in Computer Science

About Tony Blair Institute for Global Change

institute.global

Headquarters

Bonifacio Global City, Metro Manila, Philippines

Company Size

501-1000 employees

Founded

2017

View Profile

We are the Tony Blair Institute for Global Change. We work with political leaders around the world to drive change. We do this by advising on strategy, policy and delivery, unlocking the power of technology across all three.