Simmons & Simmons
The Senior IT Support Analyst provides advanced technical support as the primary escalation point for the Service Desk's 1st Line Support team. The role focuses on investigating, diagnosing, and resolving complex technical issues across the firm's end-user computing environment, Microsoft 365 platform, and core business applications. A significant element of the role involves automation, scripting, and continuous service improvement to enhance operational efficiency and service quality.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1896
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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