Senior IT Support Engineer - Singapore

Plaud AI(26 days ago)

SingaporeOnsiteFull TimeSenior$109,990 - $148,705 (estimated)Global Product R&D Center

About this role

The Senior IT Support Engineer at Plaud Inc. is responsible for managing the full lifecycle of IT assets across multiple regions (Singapore, US, EU), providing Tier 2/3 support, and maintaining the office IT infrastructure. This role involves leading end-to-end ELV and Smart Office projects while optimizing network architecture for secure connectivity. Additionally, the engineer will oversee endpoint security, software compliance, and manage vendor relationships, requiring expertise in asset management and strong knowledge of macOS and Windows environments. Fluency in Mandarin and professional English, along with relevant certifications, is essential for effective communication and project delivery.

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Required Skills

IT Asset Management
Risk Management
End-User Support
Office IT Infrastructure
Project Delivery
Network Architecture
Infrastructure Maintenance
Endpoint Security
Software Compliance
Asset Management

+8 more

Qualifications

Bachelor’s degree in a relevant field
At least one advanced certification (PMP, CCNP, Jamf, or ITIL)

About Plaud AI

plaud.ai

Plaud US is recognized as the world's leading AI note-taking brand, serving over one million users globally. The company specializes in innovative solutions for note-taking, including their AI voice recorder and AI note taker, designed to enhance productivity and streamline the process of capturing and organizing information. Plaud's offerings are tailored for both personal and professional use, making it a trusted tool for individuals and businesses alike. With a commitment to quality and user-friendly technology, Plaud continues to set the standard in the AI productivity space.