YK Solutions LLC
The Senior IT Support Engineer serves as a technical subject matter expert for enterprise contact center platforms, focusing on NICE CXone and related telephony and integration components. This role handles complex, high‑impact incidents, leads root cause analysis, and ensures platform reliability in a 24/7 environment while mentoring junior staff and guiding infrastructure design.
Headquarters
Orange, California, United States
Company Size
1-10 employees
Founded
2019
YK Solutions LLC is a recruiting and staffing firm that uses intelligent technology and smart recruiting to connect job seekers with employers across multiple industries. The company offers services including recruiting, process automation, SOP redesign, client and project management, background checks, and scheduling. Their mission is to change lives and build relationships by matching the best candidates to client companies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YK Solutions LLC.
26% above the average for this role