Senior IT Support Engineering Specialist

Gilead Sciences(1 month ago)

HybridFull TimeSenior$139,394 - $186,091 (estimated)Information Technology

About this role

Gilead is hiring an Executive/VIP IT Support professional to deliver white-glove technology support to senior leaders and their administrative teams. The role focuses on ensuring a high-touch end-user experience across onsite and remote environments, including onboarding and executive meeting support. This position operates across multiple offices and may require flexible coverage for critical business needs.

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Required Skills

VIP Support
Executive Support
IT Support
ServiceNow
Ticketing
Onboarding
Incident Escalation
SLA Management
Root Cause Analysis
Remote Support

+24 more

Qualifications

Bachelor’s Degree

About Gilead Sciences

gilead.com

Gilead Sciences is a biopharmaceutical company dedicated to transforming patient care by advancing therapeutics in areas like HIV, liver disease, cancer, and inflammation. With a strong commitment to innovation, Gilead leads in the research and development of new medicines, aiming to make the world a healthier place. Their portfolio includes breakthrough therapies and ongoing advancements across multiple therapeutic areas, supported by a robust pipeline of clinical trials. Gilead is recognized for its contributions to public health and its efforts to improve access to vital medications.

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